How Can We Help You?

Questions about your membership?

Contact your gym for all billing and membership inquiries. Do you have a specific question or feedback? Please contact support by clicking on the link below.

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Membership FAQs

Questions regarding your membership? Check out our FAQs below and find the answers you’re looking for.

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Discover Avanti Allied Health Services

Including Exercise Physiology, Occupational Therapy and Speech Pathology

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Can I put my membership on hold when I travel or if I'm unwell?

I want to try another program, can I get a new one?

I can't make it during staffed hours, can I still come?

Are group fitness classes included in my membership?

Do you charge joining fees?

Do you offer personal training?

Does someone teach me how to use the equipment?

I have injuries, how can you best assist me?